Junior Engineer Consultant

30 years of experience in the telecommunications industry, along with our commitment for continuous improvement, allowed us to consolidate as one of the technological infrastructure suppliers of choice.

Key Responsabilities:

Assist with the resolution of a wide range of GUL (GSM, UMTS, LTE) network faults, including performance metrics and call processing related issues.
Generate documentation such as test plans/reports, feature analysis based on testing, deployment guides for code/configuration changes, MOP’s, ATP’s, etc.
Generate and apply preventive routines and procedure and deliver high quality reports to the customer.
Deliver advanced analysis of platform KPIs and statistics in order to generate trend reports and identify potential issues or threats to the Oracle platforms.
Follow up and update technical tickets SRs at My Oracle Support on customer´s behalf.
Assist to customer in preparation of maintenance windows execution; knowledge transfer regard the activities to be executed, prepare customer documentation, identify risks and potential impacts and prepare contingency plans.
Attend emergency calls 24/7 to support and evaluate operational problems, issues, analyze, perform workaround or solution on short term proposals.

Requirements:

Bachelor of Science degree in computer science, electrical engineering, or similar field.
2 or more years of hands-on experience for IT / Telecommunications industry.
Hands-on experience with EPC Core nodes and Monitoring System(s). -Knowledge of some of the follow protocols SS7/SIGTRAN/GSM MAP/TCAP, Diameter.
Knowledge of 3GPP standards, control plane network architecture, and call flows to assist with core network design and architecture review.
Knowledge on 4G and 3G networks node Interfaces and architecture for Protocols such as SCTP, GTP, TCP, ICMP, UDP, Diameter.
Desirable knowledge on Linux/Unix.
Confident to deal with customer incidents and issues on demand.
Willing to attend and support Maintenance Window by week (on site or remotely).
Willing to do domestic and international travel on short notice up to 20% of time.
Spanish speaker with effective written and verbal communication skills.
Fluent English speaking and writing required. C1 level
Willing to attend duty shifts of 24 X 7 on-call support on a rotational basis.